FAQs

Special Functions are available only on selected supported vehicle models. The available operations may vary depending on the vehicle, ECU and protocol used.

Yes. Special Functions are a function package within Alientech Suite or the Powergate App and expand the range of operations available on compatible vehicles.

Yes. The Vehicle List is constantly updated and synchronized with the latest protocol releases, so you can always check compatibility before starting any operation.

Yes. Once an activation or renewal is completed, the status is updated in real time in the Dashboard and made operational on your tools.

Yes. All training is designed to be concrete and operational, with real examples and cases that can be applied immediately in everyday work.

Yes. The Suite updates automatically and gives you constant access to the latest protocols and new functions available.

Yes. A complete range of accessories is available to cover specific connections.

Yes. If you cannot find a dealer near you or need initial support, contact us directly.

Yes. It is a recommended choice to offer more options and greater peace of mind to the customer.

Yes. In addition to the guided mode with Drivers, you can work in hexadecimal for advanced operations.

Yes. If you have experience in the sector, you can apply to join the training network and contribute to the growth of new professionals.

Yes. If you are interested in joining the official network, you can send us your request through the dedicated form.

Yes. If the function is supported, it is shown directly in the vehicle sheet together with the other available operations.

Yes. You can work in table, 2D, 3D or HEX mode.

Yes. Where supported, you can reset DTCs directly from the Suite, without using external tools for this operation.

Yes. Saved logs can be analyzed and compared to check differences between configurations, modifications or vehicle operating conditions.

Yes. ECM Titanium allows you to compare two files at the same time to make it easier to identify changes from one to the other or to verify originality and compatibility.

Yes. You can access the Vehicle List directly from Alientech Suite without connecting the tool, so you can check compatibility and protocols at any time.

Yes. In the Dashboard, you can monitor devices and sessions (active, ongoing, archived) in real time.

Yes. ECM Titanium allows you to copy and paste entire file sections, so you can replicate changes on another file quickly and precisely.

Yes. With the Master version, you can create your own Slave network and develop a structured business model.

Yes. You can use logo and colors to make the App consistent with your identity.

By following the official instructions and best practices, the risk is minimal. The protocols are tested and guided.

Changes must be made with expertise. The software provides clear tools and conversion formulas, but technical responsibility remains with the operator.

Yes. With Bench and Boot modes, you can perform cloning operations on supported control units.

Yes. Training paths are always available and organized into modules, so you can access content according to your needs.

Yes: you can generate PDFs, also customizable with logo and header.

Yes. In the Vehicle List you can find all supported operations: reading, writing, cloning and available functions. This way, you know exactly what you can do before working on the vehicle.

Yes. The workflow is designed for volume work: devices, sessions and files are organized to reduce time and errors.

Yes. With DynoDrive, you can measure torque, power and acceleration directly on the road.

Yes. With DataLogger, you can view and record parameters such as pressure, temperature, engine speed and other values returned by the ECU.

Yes. The DTC function is included in the subscription.

Yes. Datalogging can be performed both in the workshop and on the road, allowing you to analyze engine behavior in real operating conditions.

Yes. If a vehicle or control unit is not listed, you can send a request directly to the technical team. Reports are analyzed to expand coverage with new protocols.

Yes. You can create and archive different calibration versions for comparison and future development.

Yes. You can adapt the solution according to the growth of your workshop.

Yes. KESS3 is modular: activate only what you need today and add categories in the future.

Yes. You can consult the vehicle list, check the available protocols and view updates even without connecting the tool. To operate on the control unit, the device must be connected.

Yes. You simply need to import the original file read from the ECU.

Yes, where supported. The available functions are managed directly from Alientech Suite through KESS3 and from the Powergate App for Powergate, following the guided software workflow.

Yes. ECM Titanium allows you to modify files completely independently, if you have the necessary skills.

Yes. Thanks to the USB dongle, where you can save Drivers, original files and modified files, you can use ECM Titanium without an internet connection. Just insert the dongle into any PC and start working.

Yes, by choosing the Master version.

Yes, we do not charge for this, but do need authorisation from your current Master. Please check the Terms and Conditions with your Dealer.

When supported by the vehicle, they can read and reset DTCs directly from the App.

Yes. Based on the type of vehicles you work on and the services you want to offer, they can guide you toward the most consistent solution.

No. Many vehicles can be worked on directly via OBD or Bench.

For power/torque measurement, good conditions help: straight and as flat as possible. If you do not have them, acceleration mode is often much easier to manage.

A connection is required for updates, protocol access and use of online services. Some functions can also be consulted offline, but to work you need an active and stable connection.

No. The paths start from the basics and reach advanced levels. You can start even without experience and develop skills progressively.

It is required for updates and activations. Many operations can also be performed offline.

No. You can perform datalogging even offline. The data is saved and can be consulted or exported later.

No. The software is contained in the USB dongle.

It is not mandatory, but recommended if you want to work at an advanced and professional level. With Alientech Academy you can accelerate your learning.

It is not mandatory but recommended if you want to work at an advanced and professional level. With Alientech Academy you can accelerate your learning.

Yes. Protocols are updated regularly and are visible in the Suite.

Yes. ECM Titanium is regularly updated with improvements, new features and optimizations.

No. They are included in the KESS3 subscription and in the Powergate App.

No. Special Functions integrate the work with KESS3 and allow you to perform specific operations. For fault-code diagnosis, use the DTC function, and to understand how the vehicle really behaves, use the DataLogger function: all these functions are included in the KESS3 subscription.

DataLogger is available for vehicles supported. The parameters that can be monitored depend on the ECU and the protocol used.

No, DynoDrive is currently available only for cars.

The software helps manage parameters, but it is essential to know calibration logic to ensure correct and safe results.

No. ECM Titanium works on the original or modified file read from the ECU. Writing to the ECU is performed using a dedicated programming tool.

No. It is file editing software. To read and write to the ECU, you need a dedicated programmer.

No. It does not replace a multi-brand diagnostic tester. It is focused on remapping.
However, it allows you to read and clear engine control unit DTCs.

Yes, according to the protocols available for the vehicle.

No. The DTC function integrates the KESS3 workflow, allowing you to read and clear error codes quickly and easily. Dedicated diagnostic tools may be required for in-depth diagnostics.

Yes. By checking the vehicles you work on, you can understand which protocols and connection modes you need and configure the tool in a targeted way, avoiding unnecessary activations.

Yes. In addition to cars and motorcycles, you can also find trucks, tractors and work vehicles, with dedicated protocols for each category.

Yes. When available, you can also find TCU applications in addition to engine ECUs, with dedicated protocols and connection modes.

Yes. The App guides the user step by step with clear feedback throughout all phases.

No. They can operate independently from their smartphone. You remain in control remotely.

Yes. The device provides visual feedback on status through light indicators, in addition to the App instructions.

No, it is always available on all KESS3 units with an active subscription.

Yes. Alientech Suite uses step-by-step guided procedures, with specific instructions for each ECU and connection mode, reducing the risk of error during operations.

Yes, when the file is already in your library, association with the read file is immediate through the Cloud.

Access the Vehicle List and search by brand, model, engine or ECU. For each application, you will find available protocols, connection modes (OBD, BENCH, BOOT) and supported functions.

You can consult the database directly from the software or contact technical support.

You can consult the updated vehicle list directly in the Suite or on the website.

You can start from your current level: basic, intermediate or advanced.
If you have doubts, you can contact us to identify the path that best fits your needs.

Check whether it is included among the available functions in the Vehicle List, marked with the light bulb icon, and keep Alientech Suite or the Powergate App updated.

All protocols included in the Vehicle List are tested and integrated with guided procedures. This allows you to work safely, following clear steps during every operation.

Inside the Suite, you can search by make, model, engine or control unit. In just a few steps, you can check compatibility and the available connection modes.

From the Accessories section in the Dashboard, you can quickly check the correct cable for that vehicle.

Response times depend on the complexity of the request, but the technical team manages tickets by priority during service hours, ensuring fast and targeted support.

It depends on the number of calibrations you perform. Even a few modifications per month can generate a good return on your investment, especially if you work independently.

It depends on the number of calibrations you perform. Even a few modifications per month can generate a good return on your investment, especially if you work independently.

Up to 4 configurations per vehicle, useful for creating packages (e.g. Original + 1/2 performance setups + eco setup).

There is no numerical limit. You can work on any file read from an ECU.

There is no numerical limit. You can work on all vehicles included in the active protocols.

Yes. You do not need to be a programmer. The software guides you step by step through reading and writing operations, with official manuals and specific procedures for each vehicle.

Yes. ECM Titanium is designed to be intuitive. Drivers show maps clearly and the software guides you through parameter editing.

No. Once activated, it remains available even if the subscription expires.

No. It is designed for cars and motorcycles, depending on vehicle compatibility.

Yes, because the process is guided. You set everything up first: the customer only has to follow the steps.

Yes, to properly manage synchronization, files, and configurations via Cloud.

Absolutely. Datalogging allows you to verify engine behavior after a modification in a concrete way and check that all parameters are working correctly.

A dyno is a controlled environment. On the road, there are variables. DynoDrive is not designed to replace a dyno: it is designed to measure and document performance on the road in a credible and repeatable way.

It depends on the vehicle and the operation. OBD → faster and non-invasive Bench → direct access without opening the ECU Boot → full access with the control unit open The Suite always indicates the correct mode.

No. The interface is simple and the display modes (table, 2D, 3D) help you quickly understand the file structure.